Conference On Contemporary Marketing Issues -Myassignmenthelp.Com

Question: Examine About The Conference On Contemporary Marketing Issues? Answer: Presentation A spending aircraft alludes to as the ease bearer or carrier. LCC carrier doesn't give a large portion of the obsolete administrations gave in the toll that outcomes in the lower charges and the less solaces. Jetstar Airways private constrained is an Australian minimal effort carrier, having central station in Melbourne. This carrier is the entire auxiliary of Qantas which is made to give the opposition to different aircrafts like Virgin blue (Jetstar, 2017). The organization conveys 8.5% of the considerable number of travelers who visit all through the Australia. The point of the Jetstar Company is to offer the low admissions to the individuals with the goal that they can travel to more places. Administration diagram An assistance outline is an operational arranging instrument that conveys the direction on how a help will be given. This is a method utilized for the administration structure and advancement by the organization (Polaine, Lvlie, and Reason, 2013). Jetstar Company likewise utilizes administrations plan procedure that shows the administrations gave by the organization. This is the administration outline plan for the spending aircraft. This administration outline graph shows that the organization has isolated the procedures into the 3 classifications, for example, client, Contact process and the help procedure. Servicescape technique Servicescape is a model that is created by the Booms and Bitner to stress the effect of the physical condition where a help procedure happens. Jetstar Company likewise follows the servicescape system. The corporate methodology will help in propelling the comprehension of the administration. The servicescape methodology for the aircraft comprises of both outside and inside. Discussing the office outside, the aircraft organization give certain physical offices to the client, for example, outside plan, stopping, scene, encompassing and condition. The inside physical offices comprise of the Equipment, format, air quality and music (Maeng, and Park, 2015). Jetstar gives the offices, for example, holding up region, registration booths, aircraft door region, security screening region and the cooking offices. These are a portion of the offices which carrier ought to give to the clients to upgrade the involvement in the aircraft. These administrations improve the client experience and meet th e client desires which at last outcome in the consumer loyalty (Kuhn, Spies, and Petzer, 2015). The carrier ensures that they give the offices in the aircraft with respect to the solace of the seats, length of the seats and the extra space to move around. However, for keeping up this administration the carrier proprietor needs to grow all the more with the goal that they can make the experience of the travelers paramount. Administration Quality The administration quality alludes to as the evaluation of how well the administrations are conveyed to meet the customers desires. The Jetstar carrier administrator utilizes the idea of the GAPS model which causes them in acquiring the improvement the administration they are giving to the clients. Holes model comprise of the Customer Gap (Expected assistance saw administration). The hole between the client desire and the executives recognition. Jetstar aircraft can fulfill their travelers by giving them the most loved in the cost of the tickets. However, over the travelers who are expecting the joy benefits as far as the physical proof may be feeling the loss of this make the client hole. The hole among the administration quality detail and the administration recognition. The administration of the Jetstar carrier knows the necessity of the client yet then likewise they can't satisfy prerequisite because of the absence of the assets. These assets confine the carrier organization to perform well in the market. The hole between the administration quality particular and the administration conveyance. In the carrier organization, the representatives may be inadequately that influence the nature of the administrations that the Jetstar is happy to give to their travelers. This how the aircraft won't have the option to meet the desires. The hole between the administration conveyance and the outside interchanges. Once in a while the client gets influenced by the announcement made by the Jetstar aircraft delegates. The outer correspondence influences the administration conveyance. The hole between the apparent administrations and the normal assistance. This hole happens when the client of the aircraft misperceives the administration quality gave by the organization to meet the desires for the clients. This doesnt imply that the organization can't satisfy the desires for the clients. The above client hole shows that the organization can without much of a stretch satisfy the client desires by giving them the quality in the administrations they are giving. The organization ought to give appropriate preparing to their workers and ought to impart the correct message. However, it is a tedious procedure to satisfy the hole and friends likewise find a way to achieve the target of the filling the hole. Grumbling dealing with procedure and administration recuperation The carrier should follow the compelling method of dealing with the client objections. This is the method of taking care of the grievance, first comes tune in, at an air terminal while getting any consistent the worker ought to tune in to the grumbling smoothly and with compassion. To explain the equivalent the worker of the aircraft should rehash worry of the client. In the wake of explaining the grumbling specialist organization should make the client mindful of the reason for the issue. Apologize to the clients when the issue caused as a result of the aircraft interior exercises which make the client frustrated (Bougoure, Russell-Bennett, Fazal-E-Hasan, and Mortimer, 2016). The representative should take the earlier approval before continuing to the following settlement. Make a move to actualize the arrangement once the client gives the endorsement. However, for directing the entire procedure the aircraft need to offer preparing to their workers. With the best possible treatment of the clients, an agreeable aircraft will have the option to fulfill the client. Administration recuperation assumes a fundamental job in accomplishing the consumer loyalty. The administration recuperation is a move which is made by the organization to hold the clients and for that, the organization actualizes the techniques for a viable solution for protect the trust of the clients towards the Jetstar aircraft (Jareankieatbovorn, and Cohen, 2016). Overseeing flexibly and request Dealing with the interest and flexibly of the item and administrations is the test for the administration director of the carrier. It is must for the organization to comprehend the interest of the client for the quality administrations and as per that, the carrier ought to offer the types of assistance to the client (Heizer, 2016). Distinctive client interest for the various administrations from the organization, it must for the administration administrator to comprehend the administration need as indicated by the interest of the client. The Jetstar aircraft director ought to deal with the interest and flexibly subsequent to understanding the seriousness of the necessities. Coordinated showcasing correspondence IMC is a procedure that guarantees that all types of message and correspondence are connected together. IMC is the ruling by the broad communications publicizing, through which Jetstar aircraft can without much of a stretch interface with the clients (Cornelissen, and Cornelissen, 2017). The clients are additionally ready to connect with the organization as they need to find out about the items and administrations carrier is giving. The last battle which was begun by the Jetstar carrier was Choice, Choice, Choice has been created as one more crusade called Low admissions are simply part of the story which is giving improved items and administrations. To improve the benefit of the advertising organization coordinated it with the past battle. However, it is an extravagant procedure for the ease transporter carrier. End The report discusses the assessment of a planned aircraft. The spending aircraft chose for this assessment is Jetstar. It shows that how Jetstar carrier can deal with the nature of the administrations it is giving to the clients. In spite of the fact that it is a test for the organization to manage the clients who are confronting the issues with the nature of the administrations yet organization handles the protests pleasantly. References Bougoure, U.S., Russell-Bennett, R., Fazal-E-Hasan, S. what's more, Mortimer, G., 2016, The effect of administration disappointment on brand believability. Diary of Retailing and Consumer Services, 31, pp.62-71. Cornelissen, J. what's more, Cornelissen, J.P., 2017, Corporate correspondence: A manual for hypothesis and practice. Sage. Heizer, J., 2016, Operations Management, 11/e. Pearson Education India. Jareankieatbovorn, N. what's more, Cohen, G., 2016, June. An examination of administration disappointment attributions on the connections between administration recuperation techniques and showcasing results. In 4 th International Conference on Contemporary Marketing Issues ICCMI June 22-24, 2016 Heraklion, Greece (p. 448). Jetstar, 2017, About us, saw on fourth October 2017, https://www.jetstar.com/au/en/about-us Jetstar, 2017, Flights, saw on fourth October 2017, https://www.jetstar.com/au/en/flights Kuhn, S.W., Spies, H. what's more, Petzer, D.J., 2015, Online servicescape measurements as indicators of site trust in the South African residential carrier industry. Southern African Business Review, 19(1), pp.44-71. Maeng, H.K. what's more, Park, J.W., 2015, An examination on the impact of the physical condition in a plane on client faithfulness. Diary of Airline and Airport Management, 5(2), pp.81-100. Polaine, A., Lvlie, L. what's more, Reason, B., 2013, Service structure. From Insight to Implementation, p.202. Zurich, L.B., 2017, Service Operations and Management.

Abortion, Parenting, Animal Rights, Capitalism Notes Free Essays

Fetus removal: (See Abortion Murder, The Case Against Abortion in Highlights) Women are honored with a phenomenal regenerative framework. They ought to be urged to respect and regard it. It ought to be utilized dependably. We will compose a custom paper test on Premature birth, Parenting, Animal Rights, Capitalism: Notes or on the other hand any comparative subject just for you Request Now We ought not urge ladies to mishandle it since it is their body and along these lines their right. Indeed, there are conditions where they need to settle on extreme choices and decisions in view of assault or interbreeding. Be that as it may, rather than empowering fetus removal directly from the beginning, they ought to be guided on different arrangements first and make premature birth the absolute last totally deplorable solution to their concern. Advise ladies they reserve a privilege to prematurely end, it’s their body, and it’s their decision. No. Many will mishandle that privilege and begin utilizing it as a technique for conception prevention. I’d like to think this isn't correct yet many will manhandle that privilege and begin utilizing it as a technique for conception prevention. I don’t ever need fetus removal to become stylish or simply one more method. It ought to consistently be viewed as the last conceivable alternative and just in instances of assault, interbreeding or when the mother’s life is at serious risk. American Atrocities (Domestic) : Also observe International American Atrocities Rockefeller has Coal diggers association coordinators killed. The Ludlow Massacre in 1914 by the National Guard. 11 Children, 2 Women. In 1847 Federal soldiers executed 30 laborers, 100 woulded in the skirmish of the Viaduct in Chicago. In 1894 Federal soldiers slaughtered 34 Pullman railroad patrons. 1897, 19 coal diggers slaughtered, 36 injured in PA. Basic entitlements: The Illogic of Animal Rights by J. Neil Schulman The purported â€Å"animal rights† development is depending upon a consistent false notion which depends on fundamentally unrelated premises. Creature rights† premise #1: Human creatures are the same as different creatures, with no perfect or raised nature which makes us particular; â€Å"Animal rights† premise #2: Human creatures are morally bound not to utilize different creatures for their own egotistical purposes. On the off chance that people are the same as diffe rent creatures, at that point like every other creature it is our tendency to slaughter some other creature which fills the needs of our endurance and prosperity, for that is the method of all nature. Hence, beside financial concerns, for example, ensuring we don’t murder so rapidly that we pulverize an animal types and deny our relatives of prey, human creatures can slaughter individuals from other creature species for their convenience to us. It is just on the off chance that we are not simply one more creature †if our temperament is particularly better than different creatures †that we become subject to morals at all †and afterward those morals must consider our tendency as experts of the lower creatures. We may look for an equalization of nature; yet â€Å"balance† is an idea that lone an animal categories as astute as mankind could even consider. We may decide to temper the reasons to which we put lower creatures with compassion and shrewdness; however by excellence of our boss nature, we choose †¦ and if those choices incorporate the utilization of creatures for human utilitarian or recreational purposes, at that point the cutoff points on the utilizations we put the lower brutes are ones we set by our individual human still, small voices. â€Å"Animal rights† don't exist in either case. Despite the fact that I for one accept we were made by God, dissimilar to backers of the Judeo-Christian custom I don't depend upon the subject of whether people have a â€Å"soul† to recognize people from creatures. Like common realists, I’m substance to determine the issue of the idea of individuals, and the idea of creatures, by logical methods †perception, try, and the discussion of standards. Every one of these measures is basically a proof of knowledge and hesitance: 1) Being seen as creating or having delivered mechanical ancient rarities one of a kind to that animal types; 2) Being seen as ready to impart starting with one age then onto the next by a recorded language one of a kind to that animal groups; 3) Being seen as putting together activity with respect to extract thinking; ) Being seen as participating in inductive and deductive thinking forms; 5) Being seen as taking part in non-utilitarian aesthetic movement one of a kind to that animal varieties. I’m sure there are other measures we could utilize, however these are evident ones that ring a bell right away. None of them guesses about the inconspicuous working of a neural system; every one of them depend on perc eptible impacts of insight and hesitance. Definitively, we are of an unexpected sort in comparison to different creatures we know. Neither cetaceans nor other higher warm blooded animals, including the higher gorillas, qualify as â€Å"human† under these standards. We don't watch these implications of knowledge and reluctance in some other species we know, such measures being neither essentially human-centric nor even terracentric. By the â€Å"survival of the fittest† which is the law of crude nature, no creature has rights: just the apparatuses to get by as well as can be expected. The chicken has no privilege not to be eaten by the fox. The wildebeest has no moral plan of action against the lion. On the off chance that we are only creatures, no other creature has any moral remaining to gripe against the human creature for eating them or wearing their skins. In any case, in the event that we are better than different creatures †in the event that our inclination is of an unexpected kind in comparison to different creatures †at that point for what reason would it be advisable for us to give rights to species who can not talk, or form orchestras, or actuate scientific conditions, or assemble satellites which send back TV pictures of different planets? Why shouldn’t we people just see lower creatures as things which may turn into our property? We might be thoughtful to creatures in the event that it is satisfying to us to do as such, however we ought not give creatures an equivalent height that nature has not given them. Regard for nature requires a regard for the idea of what things are †¦ nd we are better, more grounded, more astute, than the animals we chase, farm, ranch, fish, trap, butcher, skin, bone, and eat. They positively have no morals about us, for they are simply creatures. Nor are any â€Å"animal rightsà ¢â‚¬  activists themselves simply creatures. There is no association called Porpoises for the Ethical Treatment of Animals. It is People who set those expectations of others. The individuals who contend for basic entitlements contend that since creatures are living and feel torment, that in this way nature gives them a privilege not to be dealt with savagely. This is a contention that could just chip away at a being fit for sympathy †and that requires a raised awareness. The facts confirm that creatures can feel torment, and that stylishly necessitates that we not be barbarous in our treatment of them. In any case, what is remorselessness? Beating a pony that won’t pull a wagon? Making creatures battle each other for sport? That’s not, at this point the issue, right? The issue is farming minks to skin them for hide; emasculating and butchering steers to eat them; chasing and shooting deer, ducks, and elks; testing beautifiers on animals; doing clinical analyses on animals to propel clinical information. Do we have an ethical commitment not to utilize creatures for human utilitarian purposes, which is another method of asking whether creatures have the privilege not to be treated as articles to be misused for their value? The possibility of a correct implies what has rights may not be treated as an utilitarian item for the satisfaction of the reasons for other people. Basic entitlements would mean creatures would be insusceptible from being utilized to satisfy any human reason. PETA has it precisely right. On the off chance that creatures have rights, at that point we may not morally use them for our own narrow minded purposes, regardless of how fundamental we believe that utilization or how altruistically we declare we do it to them. This is, actually, the obvious end result of â€Å"animal rights. † If creatures have rights then we need not make any differentiation between a superfluously savage utilization of creatures (pick one: chicken battling, creature testing for excellence items) or eating creatures, supposing that creatures have rights then we are not ethically qualified for put them to utilitarian use, period. Let me make it understood: I am not scrutinizing the compassion or cold-bloodedness of a specific practice. My point is that the interests of the individuals who affirm that the lower creatures have rights isn't to ensure creatures against brutal treatment. That should be possible simply by an intrigue to our still, small voices. The individuals who affirm that creatures or even â€Å"habitats† have rights do as such to decimate singular human rights to control what I term the anthroposphere: the human natural surroundings. It is the individual human option to control our private circles of activity †our individual living spaces †which they restrict. Some â€Å"animal rights† activists, putting together their intuition with respect to polytheism, compare people with the remainder of nature by saying that we are all offer a celestial awareness. Yet, likening mankind as not any more perfect than lifeless things or different creatures isn’t raising nature yet bringing down humanity. Polytheists accept that everything is holy, including the lifeless. However, I don’t notice them picketing Mount St. Helen’s spring of gushing lava for heaving its magma, consuming trees and slaughtering untamed life. It’s just human activity to which basic entitlements activists object. So where do we discover morals here? On the off chance that we look to nature, we see just that the solid utilize the feeble for their own motivations †and we are clearly the ace of every single other creature by that norm. On the off chance that we look to the focal point of every human ethic, the Golden Rule, we are advised to regard others as we would wish to be dealt with. However, what others? Creatures can’t treat us as we wish to be dealt with on the grounds that they don’t have the mind to engage morals by any stretch of the imagination. Which leaves us feel, which exists just in singular people. Since lower creatures

Standing Out

Standing Out [by C/3C Christopher Benson, 10] Sometimes after I take off, I wonder how I am getting paid to do this job I should be paying them. This quote came from an F-15 pilot who stopped by to speak to the AFROTC cadets a few weeks ago. It is statements like these that make me very excited to commission as an Officer in the United States Air Force, to have the chance to fly faster than the speed of sound, pull more Gs than any roller coaster, and gain an experience that very few people will ever know. I want to be a fighter pilot that is why I joined AFROTC, for the chance (which happens to be very good coming out of MIT) to have an awesome and exciting life. When I first signed up for ROTC, I thought of it simply as an avenue to become a pilot and to pay for school. I wasnt expecting to gain much in the program other than a commission. Now I am a year and a half into it and I have learned more from the ROTC program than from any other source here at MIT. Everyone at MIT is learning technical subjects: thermodynamics, differential equations, programming ROTC has given me the opportunity to learn useful and immediately applicable skills. I have learned a considerable amount about management and about working with superiors and subordinates and along the way I also learned how to lead. This abstract concept of leadership seemed very generic to me as I filled out my college applications, making sure to include all of the leadership positions that I had held in high school. After only a year and a half at MIT, this concept of leadership has become much clearer to me, as it now stands to separate me from my peers. Having tangible leadership experience has been vital for many different applications and interviews that I have done since getting to MIT. From gaining other campus leadership positions, to competing competitively for scholarships, to getting internship offers, my ROTC experience has given me an edge. At MIT, sometimes you need something other than intelligence to make you stand out above the crowd. AFROTC did that for me. Post Tagged #ROTC Standing out First, an aside Today, Adam and I were on the subway heading to the Museum of Fine Arts (MIT students get in free! Cant beat culture for free). We were on an inbound Red Line train, and the conductor kept adamantly announcing that it was an Ashmont and Braintree train. Take a look at this map and realize how absurd that is. Schrodingers train, perhaps? And now, the real stuff A common concern voiced about applying to/attending a school like MIT is that in a milieu of such strong students, its going to be difficult for a given student to stand out among his or her peers, and she/he wont get into a good grad program. This is also usually bound up with the concern that not being at the top of the class will cause the student to shrivel up like a bacterium in Lysol. I remember having those same concerns when I got into MIT. (I didnt feel them when I applied, as you might recall, because I applied out of spite.) Its a little nervewracking to realize that youre no longer the class brain, and that you cant sleepwalk your way to perfect grades anymore. My first semester at MIT, I realized just how meager my high school preparation had been. I had never taken physics before, and I was suddenly taking 8.01 with a bunch of people who had merely gotten 4s on the AP test. In high school, Id been upset when I got grades below 90; my first semester at MIT, I learned to rejoice when I got class average. My first semester average would have been a 3.25 on MITs 5.0 scale, had it been on grades I got 3 Cs and a B. But the cool thing was that I was happy with that. I had worked my tail end off for those Cs in a way that Id never worked for my As in high school. A semester of MIT taught me what twelve years of public education never had its not about the grades, its about what you learn in class, and you have to learn for you, not for the grades. My new philosophy informed my attitude about every other class I took at MIT. I didnt drive myself crazy studying for finals; I did what I felt was necessary, then took a few hours to talk to friends and eat potato chips. If I had a choice between studying an extra two hours for a test and doing a critical experiment in lab, I chose the experiment every time. I didnt go to night classes, even though some of my biology recitations were held at night, because I knew I needed time at home at night to defragment my brain and hang out with my boyfriend. I learned that learning is a priority for me, but getting perfect grades isnt. Ironically, the more I applied my philosophy taking classes because they were just drop-dead cool, reading the scientific literature about subjects I liked voraciously, spending time in lab just for the sheer joy of it the better my grades became. I dont think this would have happened to me if I had gone to Ohio State. I think I would have still felt like I needed to be at the top of the class, and I would have been focused on my grades to the neglect of my education and personal growth. Moreover, I would have needed to be at the top of my class at OSU to get into the grad schools I got into this year. I didnt need to be at the top of my MIT class to get into those schools, as grad schools seem to be overjoyed to admit ridiculous numbers of MIT-educated scientists and engineers. (Point in fact, I wouldnt know if I were at the top of my MIT class. MIT doesnt rank, and nobody graduates with Latin honors or anything foofy like that. True story.) I think MIT was worth it for me both in terms of the way I was taught to be a first-rate scientist, but also in the way that I was taught to follow my own desires and motivations rather than living for immediate grade-based rewards. I didnt graduate first in my class at MIT. Thank God for that.

Standing Out

Standing Out [by C/3C Christopher Benson, 10] Sometimes after I take off, I wonder how I am getting paid to do this job I should be paying them. This quote came from an F-15 pilot who stopped by to speak to the AFROTC cadets a few weeks ago. It is statements like these that make me very excited to commission as an Officer in the United States Air Force, to have the chance to fly faster than the speed of sound, pull more Gs than any roller coaster, and gain an experience that very few people will ever know. I want to be a fighter pilot that is why I joined AFROTC, for the chance (which happens to be very good coming out of MIT) to have an awesome and exciting life. When I first signed up for ROTC, I thought of it simply as an avenue to become a pilot and to pay for school. I wasnt expecting to gain much in the program other than a commission. Now I am a year and a half into it and I have learned more from the ROTC program than from any other source here at MIT. Everyone at MIT is learning technical subjects: thermodynamics, differential equations, programming ROTC has given me the opportunity to learn useful and immediately applicable skills. I have learned a considerable amount about management and about working with superiors and subordinates and along the way I also learned how to lead. This abstract concept of leadership seemed very generic to me as I filled out my college applications, making sure to include all of the leadership positions that I had held in high school. After only a year and a half at MIT, this concept of leadership has become much clearer to me, as it now stands to separate me from my peers. Having tangible leadership experience has been vital for many different applications and interviews that I have done since getting to MIT. From gaining other campus leadership positions, to competing competitively for scholarships, to getting internship offers, my ROTC experience has given me an edge. At MIT, sometimes you need something other than intelligence to make you stand out above the crowd. AFROTC did that for me. Post Tagged #ROTC Standing out First, an aside Today, Adam and I were on the subway heading to the Museum of Fine Arts (MIT students get in free! Cant beat culture for free). We were on an inbound Red Line train, and the conductor kept adamantly announcing that it was an Ashmont and Braintree train. Take a look at this map and realize how absurd that is. Schrodingers train, perhaps? And now, the real stuff A common concern voiced about applying to/attending a school like MIT is that in a milieu of such strong students, its going to be difficult for a given student to stand out among his or her peers, and she/he wont get into a good grad program. This is also usually bound up with the concern that not being at the top of the class will cause the student to shrivel up like a bacterium in Lysol. I remember having those same concerns when I got into MIT. (I didnt feel them when I applied, as you might recall, because I applied out of spite.) Its a little nervewracking to realize that youre no longer the class brain, and that you cant sleepwalk your way to perfect grades anymore. My first semester at MIT, I realized just how meager my high school preparation had been. I had never taken physics before, and I was suddenly taking 8.01 with a bunch of people who had merely gotten 4s on the AP test. In high school, Id been upset when I got grades below 90; my first semester at MIT, I learned to rejoice when I got class average. My first semester average would have been a 3.25 on MITs 5.0 scale, had it been on grades I got 3 Cs and a B. But the cool thing was that I was happy with that. I had worked my tail end off for those Cs in a way that Id never worked for my As in high school. A semester of MIT taught me what twelve years of public education never had its not about the grades, its about what you learn in class, and you have to learn for you, not for the grades. My new philosophy informed my attitude about every other class I took at MIT. I didnt drive myself crazy studying for finals; I did what I felt was necessary, then took a few hours to talk to friends and eat potato chips. If I had a choice between studying an extra two hours for a test and doing a critical experiment in lab, I chose the experiment every time. I didnt go to night classes, even though some of my biology recitations were held at night, because I knew I needed time at home at night to defragment my brain and hang out with my boyfriend. I learned that learning is a priority for me, but getting perfect grades isnt. Ironically, the more I applied my philosophy taking classes because they were just drop-dead cool, reading the scientific literature about subjects I liked voraciously, spending time in lab just for the sheer joy of it the better my grades became. I dont think this would have happened to me if I had gone to Ohio State. I think I would have still felt like I needed to be at the top of the class, and I would have been focused on my grades to the neglect of my education and personal growth. Moreover, I would have needed to be at the top of my class at OSU to get into the grad schools I got into this year. I didnt need to be at the top of my MIT class to get into those schools, as grad schools seem to be overjoyed to admit ridiculous numbers of MIT-educated scientists and engineers. (Point in fact, I wouldnt know if I were at the top of my MIT class. MIT doesnt rank, and nobody graduates with Latin honors or anything foofy like that. True story.) I think MIT was worth it for me both in terms of the way I was taught to be a first-rate scientist, but also in the way that I was taught to follow my own desires and motivations rather than living for immediate grade-based rewards. I didnt graduate first in my class at MIT. Thank God for that.